Quality Technical Data Support Services on Time and Within Budget
HKA’s ISO 9001:2008 certificate number is A1302US. Our Quality Assurance Program (QAP) was developed and certified specifically for technical data development processes which is unique in our industry. We have a formal documented Quality Management System (QMS), which is designed to ensure continuous quality improvement. All HKA work flow is governed by written process directives, and specific quality responsibilities with defined controls. We maintain a Corporate Quality Assurance Director on staff who keeps our management team informed of the status of our quality and our performance metrics.
We ISO-certified all aspects of our technical data development processes at HKA in order to comply with Government contract requirements and to ensure an exceptional level of quality for all of our customers with an emphasis on customer satisfaction and continual process improvement. We perform periodic internal audits of our processes and also contract with a qualified third party for external auditing each year in order to ensure our compliance with our stated policies and procedures.
Quality matters at Harry Kahn Associates and we believe it is the measure of our proven success in providing quality documentation support that our clients trust.