Challenges OEMs Face In Providing Technical Data To The DOD
If you are an OEM selling to the Federal Government and especially if you are selling to the DOD you know that developing and delivering acceptable technical documentation can be a challenge.
Specifications that govern the content, arrangement and electronic format of operations, maintenance and other manuals as well as requirements for logistical information and training materials can be daunting to the uninitiated.
HKA has an extensive history of successful Government Contracting and the production of quality technical data in accordance with the wide assortment of specifications indicated in Government requirements for a variety of equipment including but not limited to aircraft systems and their support equipment. We understand the environment, the customer and most importantly their expectations and needs as well as the indepth detail of coverage that is required.
Operation and Maintenance manuals can take the form of “native” or on an increasing basis “structured authoring” formats. Typical Government required deliverables can be anything from page-based paper documents to Interactive Electronic Technical Manuals (IETM).
Logistical data is typically required by the Government for all of their new equipment acquisitions and involves a complex process of analysis, compilation of applicable data and metrics which then are used to manage the equipment throughout its lifecycle. This is not simply providing a parts catalog or a set of engineering drawings, but a full-blown logistical engineering process that goes hand-in-hand with Systems and Design Engineering to produce a quality product that can be easily and economically maintained while achieving high levels of availability for its intended mission.
Training data is critical to ensure that end users can safely and effectively operate and maintain the equipment both in the field and in the depot. For the Government customer, it must be developed in accordance with specifications which govern its content, arrangement and delivery mechanism.
Throughout a typical project HKA performs as the OEM’s subject matter experts in all aspects of technical data development, ensuring that all goes smoothly with the customer throughout the development, multiple review cycles and delivery of these products.
If you find yourself in this situation, please don’t hesitate to contact us at (www.harrykahn.com/contact) to see how we can help you be successful with your existing project or to team with us on upcoming Government procurements.